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I’ve forgotten my PIN. What should I do?

If you have forgotten your PIN, there are two things that you can do:

Reset PIN: Reset your PIN using a paired Hugware key.

To reset your PIN, please read the article How do I reset my Hugware PIN?

Retrieve PIN: Retrieve your PIN using a backup code.

To retrieve your PIN with a backup code, please read the article How do I retrieve my PIN using a PIN Backup code?

Please be informed that in the event you have forgotten both PINs, UKISS Technology cannot restore or retrieve them for you because we do not have access to your keys.

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