If you have lost your PIN Backup code, you can create a new backup code for the same PIN. For instructions on creating a new PIN backup code, read the article Why is PIN Backup important, and how do I set it up?
- When changing your PIN, you must generate a new backup code associated with the new PIN.
- Please note that old backup codes cannot retrieve a newer PIN.
- Refrain from printing your code. Instead, we suggest storing your code in your email inbox.