Refund and returns

Please do not return an order without informing our support team beforehand.

We will refund your order after receiving the returned package, which must remain unopened and in its original packaging within 30 days of delivery. The buyer will bear all shipping fees for returns.

Read our refund and returns policy for more details.

Yes, you can. Please contact our support team for assistance to return your order. We will provide refunds after receiving the returned package.

Unfortunately, we cannot give you a full refund once you have opened the package.

You may find solutions under Technical Issues. If problems persist, contact our support team.