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Orders and shipping


  • Delivery time is between 2 and 10 business days, depending on the destination and type of delivery.
  • Buyers can track the delivery status using the tracking number provided via email.
  • Orders are shipped from our Singapore headquarters or through our distributor network.
  • We use SingPost for Singapore and DHL for international shipments to ensure our customers receive the best possible service.
  • We do not accept shipments to a Post Office (PO) Box.

Billing and Shipping Information

  • Buyers are advised to review their billing and shipping information on the website before paying for their items.
  • If you need to amend your shipping information, please contact us with your invoice number and the new shipping details as soon as possible.
  • We cannot guarantee that changes made to shipping details can be addressed in time, as we strive to deliver orders quickly.


  • Orders that have been paid for cannot be canceled.
  • If you need to cancel an order, please contact us as soon as possible with your invoice number.

Delivery Issues

  • If you are experiencing other issues with your delivery, please contact our support team with your invoice and tracking number.

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